Privacy policy

Last updated: April 10, 2025

This Privacy Policy explains how NovaLift Skin the Site we us or our collects uses and shares your personal information when you visit use our services or make a purchase from novaliftskin.com the Site or otherwise communicate with us regarding the Site collectively the Services. For purposes of this Privacy Policy you and your means you as the user of the Services whether you are a customer website visitor or another individual whose information we have collected under this Privacy Policy.

Please review this Privacy Policy carefully. By accessing or using any of the Services you consent to the collection use and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy please do not use or access the Services.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time including to reflect updates to our practices or for operational legal or regulatory reasons. We will post the updated Privacy Policy on the Site revise the Last updated date and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services we collect and have collected within the past 12 months personal information about you from various sources as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes listed below we may use the information we collect about you to communicate with you deliver or enhance the Services comply with legal obligations enforce our terms and protect the Services our rights and the rights of our users or others.

What Personal Information We Collect

The type of personal information we gather depends on how you interact with our Site and Services. When we refer to personal information we mean information that identifies relates to describes or can reasonably be associated with you. The sections below outline the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly through our Services may include

• Contact details including your name address phone number and email address.
• Order details including your name billing address shipping address payment confirmation email address and phone number.
• Account details including your username password security questions and other information used for account security.
• Customer support details including the information you choose to share when contacting us through the Services.

Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information however doing so may limit your ability to use certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services referred to as Usage Data. To do this we may use cookies pixels and similar technologies. Usage Data may include details about how you access and use our Site and account including device data browser details network connection information IP address and other information related to your interaction with the Services.

Information We Receive from Third Parties

We may also receive information about you from third parties including vendors and service providers who collect information on our behalf such as

• Companies that support our Site and Services such as Shopify.
• Payment processors who collect payment information including bank account details credit or debit card information and billing addresses to process transactions and fulfill orders.
• When you visit our Site open emails interact with our Services or advertisements we or third parties we work with may automatically collect certain data using tracking technologies such as pixels web beacons software development kits third party libraries and cookies.

Any information obtained from third parties will be handled in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to deliver the Services including processing payments fulfilling orders sending notifications related to your account purchases returns or exchanges managing your account arranging shipping and facilitating returns or exchanges. We may enhance your shopping experience by enabling Shopify features linked to your account.

• Marketing and Advertising. We may use your personal information for marketing and promotional purposes including sending marketing communications by email text message or postal mail and displaying advertisements for products or services. This may include tailoring advertising on our Site and other websites.

• Security and Fraud Prevention. We use personal information to detect investigate or take action regarding possible fraudulent illegal or malicious activity. If you create an account you are responsible for keeping your login credentials secure. If you believe your account has been compromised please contact us immediately.

• Communicating with You and Service Improvement. We use your information to provide customer support improve our Services and maintain our relationship with you in line with our legitimate business interests.

WE DO NOT SELL RENT LOAN TRADE LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Cookies

Like many websites we use cookies on our Site. For more details about the cookies used to operate our store through Shopify please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services including remembering preferences running analytics and better understanding user interactions. We may also allow third parties to use cookies to tailor services products and advertising on our Site and other websites.

Most browsers accept cookies automatically but you may adjust your browser settings to remove or reject cookies. Please note that blocking cookies may negatively impact your experience and certain features may not function properly.

Our Site also recognizes Global Privacy Control signals which allow you to opt out of certain data sharing. If we can associate the signal with your account we will apply the opt out to that account. Learn more at https://globalprivacycontrol.org.

How We Disclose Personal Information

We may share your personal information with third parties in certain situations including

• Vendors and service providers who perform services on our behalf such as IT management payment processing analytics customer support storage fulfillment and shipping.
• Business and marketing partners who help provide services and advertise to you in accordance with their own privacy policies.
• With your consent when you request or authorize us to share information with third parties such as for product shipping or social media integrations.
• Within our corporate group and affiliates in our legitimate business interests.
• In connection with a business transaction such as a merger or bankruptcy or to comply with legal obligations enforce terms or protect rights.

We do not use or disclose sensitive personal information without your consent except as permitted by law.

Third Party Websites and Links

Our Site may contain links to third party websites or platforms. If you follow links to sites not controlled by us please review their privacy policies and terms. We are not responsible for the privacy security or content of third party sites. Information shared publicly or on social platforms may be visible to others without restriction.

Children's Data

The Services are not intended for children and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information please contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measure is completely secure and we cannot guarantee absolute security. Information transmitted to us may not always be secure. We recommend avoiding insecure channels for sharing sensitive information.

We retain personal information as long as necessary to provide Services comply with legal obligations resolve disputes and enforce agreements.

Your Rights

Depending on your location you may have certain rights regarding your personal information including

• Right to Access. Request access to the personal information we hold about you.
• Right to Delete. Request deletion of your personal information.
• Right to Correct. Request correction of inaccurate information.
• Right to Portability. Request a copy of your information and transfer it to a third party where applicable.
• Right to Restrict Processing. Request limitation of certain processing activities.
• Withdrawal of Consent. Withdraw consent where processing is based on consent.
• Right to Appeal. Appeal a decision regarding your privacy request.
• Managing Communication Preferences. Opt out of promotional emails at any time using the unsubscribe link while still receiving transactional communications.

To exercise your rights please contact us using the details below. We may need to verify your identity before responding. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about how we process your personal information please contact us. If you are not satisfied with our response you may have the right to appeal or file a complaint with your local data protection authority.

International Users

Your personal information may be transferred processed and stored outside your country of residence including by staff and service providers in other countries.

If we transfer personal information outside Europe we rely on recognized transfer mechanisms such as Standard Contractual Clauses unless the destination country provides an adequate level of protection.

SMS and MMS Text Marketing Program Privacy Policy

Your privacy is important to us. We use the information you provide through the Program solely to send mobile messages and respond when necessary. This may include sharing information with platform providers carriers and vendors involved in message delivery.

WE DO NOT SELL RENT LOAN TRADE LEASE OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

We reserve the right to disclose information when required by law to protect our rights or property. By submitting information through the program you agree that it is accurate complete and truthful. Misuse may result in denied access and legal remedies.

Residents of California or the European Union may request information about disclosures for direct marketing purposes under applicable laws including the GDPR. To submit a request contact novaliftofficial@gmail.com

Contact

If you have questions about this Privacy Policy or wish to exercise your rights please contact us at novaliftofficial@gmail.com